Our client specializes in flexible student lending and loan refinancing for undergraduate, graduate, and parent borrowers.
The private student loan company is competing for search presence on the topic of student loans with large players such as Sallie Mae, SoFi, and Earnest. These competitors have a very wide range of content around the topic of student loans that they rank for, which has given them credibility with search engines and LLMs. In order to compete, they needed a better ranking for its existing content and internal linking structure that would signal authority to search engines and LLM crawlers.
In collaboration with our client, we built a hub and spoke content strategy around the topic of Private student loans. We were able to build 162 optimized content pieces, and re-optimize 62 existing content pages on the site. We also acquired 455 high quality backlinks that are strategically pointed to pages that will improve our visibility in Search for student loan related keywords.
At the midway point of 2025, our client had a total of about 20 owned citations and 35 brand mentions in AI Search. As a result of these efforts, they now own:
Packd is a travel service offering pre-paid mailer bags to send your vacation clothes home, leaving more room for all the stuff you find along the way.
Packd targets two main audiences: business travelers and families. They needed to reach these audiences while they were experiencing the pain point that Packd solves.
97th Floor launched digital OOH ads (both GIF and still images) in four major airports, tailoring the ad copy and creative to each location.
By putting Packd's audience first and experimenting with a new channel, Packd saw incredible results running this campaign even on a small budget.
19% increase in average engagement time on the site
467% increase in purchases from organic;120% increase in purchases from direct
225% increase in revenue!
Tuft & Needle is an American mattress and bedding brand. At its launch in 2010 T&N was among the first online, bed-in-a-box companies to disrupt the brick-and-mortar industry.
T&N approached 97th Floor to increase organic reviews and organic market share for the online sleep space. In addition to their 3 main mattresses, they also sell bedding products (blankets, pillows, duvets, etc.) and other sleep-related products (furniture, noise-canceling machines).
They wanted their blog to generate more revenue from the high traffic numbers they were seeing. The sleep space is full of very competitive KWs which made this all the more challenging.
To address the prevalent issue of sleep deprivation on their blog, especially among parents, we partnered with T&N to refocus the sleep conversation. Understanding that mothers and fathers lose significant sleep in the years following childbirth, with only 10% getting the recommended rest, we saw an opportunity for impactful change.
Our response was the Sleep Ambassador Program, selecting 8 from 331 applicants to receive sleep enhancement products, expert consultations, and personalized sleep courses. Complementing this, we produced over 60 resources including blogs and infographics, all aimed at helping parents achieve better sleep.
Tuft & Needle saw a 57% increase in revenue compared to the same period the previous year. In addition, there was a 35% rise in total transactions. The campaign's reach was further amplified through social media, garnering over 529 million impressions in just 3 and a half weeks.
This extensive online presence was complemented by 93 unique earned media impressions across prominent platforms like Newsweek, MSN, Yahoo Finance, Tom’s Guide, Trend Hunter, and various CBS and ABC affiliates, showcasing the campaign's widespread recognition and impact.
[leadership] comes down to who you are and your ability to influence people to do great things.
Welcome to the the 97th Floor Mastermind Interview Series where each week we sit down with one of the makers, thought leaders, and visionaries behind the biggest and/or up-and-coming brands around. We talk about everything from business and marketplace insights to personal journeys and successes, to failures and legacy.
In this episode we’re talking to Kurt Workman, CEO and Co-Founder of Owlet Baby Care, about his own journey to business success. Through personal experiences and insights, Kurt shares how he learned how to turn potential hurdles into valuable educational opportunities.
0:10 About Owlet
2:52 Priorities
5:12 Technology behind Owlet
8:45 Failure
12:10 The startup phase
17:15 Building the company
19:03 Success
23:55 Hiring and firing
28:43 What keeps you up at night
31:15 Pain points with growth
35:55 Kurt’s legacy
Learn more about Owlett
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one of the best things we've done at chatbooks is to create a clear set of values; we promote, reward and cut based on these values.
Welcome to the the 97th Floor Mastermind Interview Series where each week we sit down with one of the makers, thought leaders and visionaries behind the biggest and/or up-and-coming brands around. We talk about everything from business and marketplace insights to personal journeys, successes, failures and legacy.
In this episode we’re talking to Chatbooks Chief Marketing Officer, Rachel Hofstetter. Rachel joined Chatbooks in November 2015 and played a pivotal role in creating the video The Real Mom, which has since amassed more than 100 million views. Rachel did this while also overseeing the overall brand that is turning instagram photos into instant coffee table artwork. Prior to Chatbooks, Rachel worked at “O” the Oprah Magazine, Reader’s Digest, wrote a best-selling book Cooking Up a Business and founded a company called guesterly. Her insights in this interview on everything from just getting started on a project or life goal, to failing, to defining your teams’ north star are spectacularly clear and spot on. Let’s jump in!
0:35 An editor, best-selling author and entrepreneur—Rachel Hofstetter's start and journey to Chatbooks.
3:37 Validating an idea, starting a company and getting noticed by Glamour, Real Simple and Procter & Gamble.
6:39 Storytelling and entrepreneurship.
7:14 Chatbooks launch and the story behind the simple idea and brand.
10:58 The process (and myth) behind creating a viral video; collaborating with the Harmon Brothers.
14:58 Creating a clear vision and three objectives of a CMO.
17:27 How to grow an all-star team and defining the 5-points of the Chatbooks north star.
22:55 The remedy to fear of failure.
29:00 Rachel's guiding principle to always improving and growing.
31:37 The art of essentialism and getting the right things done.
33:27 Saying "no" without saying no.
what I give doesn't have to necessarily be what you asked for and it can still be beneficial to you.
36:24 Legacy; what Rachel wants to be remembered for.
39:04 Advice to those figuring out what they want to have, be, do next.
Learn more about Chatbooks | guesterly
Chatbooks "The Real Mom" video
Rachel's book Cooking Up a Business: Lessons from Food Lovers Who Turned Their Passion into a Career -- and How You Can, Too
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