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Services
Social media can be confusing, but at 97th Floor, we understand the complexities of each platform and know how to build long lasting relationships with community leaders, as well as drive traffic.
Whether you use social media to promote your brand and engage with your audience, or as a vehicle for lead generation, we elevate the process to gain traffic, attract new customers, and elevate your online presence in ways that are uniquely targeted to your needs and the needs of your audience.
Social media is a constantly-evolving world, and one update to a social-media algorithm could potentially send your campaign off the rails. We work to stay current and informed on the intricate details and opportunities for success on each platform. This allows us to work with our team of writers, designers, and developers to both create and promote superior and effective social content.
Staying on top of each and every one of your social media channels is a big job; you never know which platform your customer may want to use to interact with you. Our team of social media professionals will monitor and respond to your social customers, letting you take one more thing off your plate.
Social engagement
Our marketers can even watch for the social-media trends and conversations which are especially pertinent to your brand, and can act swiftly to provide value and help to develop a positive relationship with your brand among potential customer groups. For instance, we can monitor social media for customer service issues and alert the client.